Service Alert: Usage Reports Unavailable

Posted on Wed, 06/28/2017 - 12:56

Fixed as of 8/3/17

Our usage reports feature is currently unavailable. Upon attempting to download, users will see an error message stating: "Additional uncaught exception thrown while handling exception." We apologize for any inconvenience as we work on resolving the issue. In the mean time, you can email help [at] nclive.org with your library, dates to report, and format request (HTML or CSV), and we will generate a report for you.